CALL 7 Super Ring Group / Contact Center Application
Any company of any size, even a three-person company, will see a dramatic difference when using a Contact Center to manage inbound phone calls. We have seen the effectiveness of our Contact Center Application in many small to medium size companies:
CALL 7 : CALL CENTER Basic (Super Hunt Group)
CALL 7 has offered this product since 2010. We call it a SUPER HUNT GROUP. It is a Hunt Group ( a/k/a Ring Group) with One, or More people assigned, where incoming calls, first attempt to ring the assigned Phone(s) and should those phones be busy, the caller goes into a Queue and then to the first open phone.
CALL CENTER Basic provides your company with an affordable Hunt Group with a Queue, offering automatic answering of incoming calls with Comfort messages, when your associates are busy on another call. Callers wait for a representative in the order which they’re received; prioritized however you decide.
Pricing for CALL CENTER Basic
- Each “Agent – Person” who is assigned to a Queue is only $9.00 per month!
- (As a person may be assigned to one or more Queues)
- Each Queue is only $25.00 per month.
- Each Queue includes Three Extra Inbound Trunks to allow up to 3 extra callers to be in the QUEUE.
- For example: if your company has 5 trunks assigned, now with one queue you have 8 trunks.
- (You may have as many queues as needed)